Redefining Healthcare Operations Through Smart Robotics: An Interview with OTSAW’s Founder and CEO, Mr Ling Ting Ming
OTSAW’s innovative solutions are redefining how healthcare facilities operate by leveraging autonomous robotics to fill critical gaps in logistics and security. In an in-depth interview with Authority Magazine, OTSAW’s Founder and Chief Executive Officer, Mr Ling Ting Ming, explains how the company’s autonomous mobile robots (AMRs) like Camello+ are designed to ease manpower shortages and reduce human contact, especially in healthcare environments where safety and hygiene are paramount.
Ling emphasizes that technology should augment—not replace—humans. OTSAW’s robots are built to support overstretched staff by handling repetitive and time-consuming tasks such as medicine and meal delivery, thereby freeing up healthcare professionals to focus on patient care. This human-centric approach ensures technology is integrated in a meaningful, ethical, and impactful way, especially in high-stress, high-need sectors like hospitals and eldercare.
Looking forward, OTSAW continues to invest in R&D and user-centric design to ensure its robots stay adaptive to real-world needs. With partnerships spanning across regions globally, the company is steadily expanding its worldwide presence while remaining true to its mission: to develop automation solutions that drive efficiency and complement human capabilities.
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About OTSAW:
OTSAW is a Singapore-based company specializing in autonomous mobile robots (“AMRs”) and robotics solutions, with cutting-edge robotics software development and manufacturing capabilities. Founded in 2015, OTSAW is an innovator in advanced robotics autonomy technologies and next-generation artificial intelligence (“AI”). OTSAW’s mission is to disrupt, revolutionize, and redefine the global facilities management industry with our AI-enabled AMRs and robotics solutions across security, disinfection, last-mile delivery, and healthcare facilities.
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