Job Summary: We are looking for an electrical engineer who will help us advance our electrical products, systems, and applications.

On a daily basis, you’ll carry out various engineering tasks, such as design and test electrical systems to ensure they comply with functional requirements, the relevant regulatory and safety standard requirements. 

Ultimately, you will improve our company’s products and processes and contribute to its growth.

Key success factors for this role include good analytical skills with proven expertise and hands on design experience. In addition, you will need a flair for troubleshooting and has profound knowledge in product design and manufacturing processes that will be put into use while working on projects.

The role will report to the Hardware Design Lead but will work independently to support the internal operations teams as necessary. The role is based in Singapore.

Responsibilities:

• Design, develop, and test electrical systems for OTSAW robotic applications.
• Plan, develop, test components and systems to ensure they comply with functional requirements, relevant regulatory and safety standard requirements
• Develop safety evaluation, risk assessment, and testing methodology based on international standards
• Create and maintain technical documentation, including Schematic Design, Cable Harness Drawing, Wiring Diagram, Bill of Materials, and PCB Layout for assembly and fabrication.
• Support troubleshooting of current OTSAW products in the market.

Requirements:

• Minimum degree in Electrical / Electronic Engineering or a related field.
• At least 5 years of relevant working experience in electrical design
• Strong knowledge of electrical and electronic systems.
• Experience in Drawing Software for electrical & electronic circuits such as E-Plan, EAGLE
• Hands on experience of crimping, soldering and wiring for power and signal cables.
• Experience with regulatory and safety standards for electrical systems according to IEC/EN standards.
• Strong technical knowledge and communication skills

JOB DESCRIPTION

Professional in charge of planning, overseeing and leading projects from ideation through to completion

ROLES AND RESPONSIBILITIES

• Working closely with Commercial Team in performing site assessment to verify the feasibility of the project
• Discuss the potential project and its requirements with Service and Product Team whenever necessary
• Lead the project planning and assist Commercial Team in drafting the project scope for proposal
• Coordinate with the Internal Teams and Third-Party Vendors for any project related matters
• Monitor the project status and update relevant teams if necessary
• Ensure all project activities are carried out according to the schedule in an appropriate and cost-effective way
• Prepare and oversee all project related documentations for submission to the relevant parties
• Participate in tender process specifically in reviewing the project scope and requirements
• Work closely with the Head of Department to ensure all project related matters will be addressed accordingly
• Assist the team in performing the team roles and responsibilities whenever necessary

SKILLS AND QUALIFICATIONS

• Bachelor’s degree in Mechanical/Electrical/Computer Engineering or other related fields is required
• Relevant certificate or license will be an added advantage
• Proven work experience as Project Manager or similar role
• Strong background in engineering or technology industry
• Good computer skills and familiarity with MS Office and various business software (e.g., ERP, Jira, Confluence)
• Outstanding decision-making, organizational and leadership abilities
• Ability to multi-task and manage various project elements simultaneously
• Exceptional scheduling and time management skills
• Meticulous, organized and able to keep tight timelines with good communication and presentation skills
• Comfortable travelling locally and overseas on a short notice
• Possessing a valid driving license will be an added advantage

Skilled worker in charge of servicing and monitoring the operations of OTSAW Products including but not limited to Autonomous Mobile Robots (AMR) and Automated Guided Vehicles (AGV)

ROLES AND RESPONSIBILITIES

• Monitoring of OTSAW Products onsite to ensure smooth operations
• Conducting daily maintenance of OTSAW Products to ensure high performance
• Attending to Tier 1 technical issues including but not limited to the product operations issues via on-site support
• Servicing of OTSAW Products from basic assessment to maintenance and testing
• Executing other related tasks on behalf of Robotics Field Operations Team whenever necessary
• Providing useful feedback and idea to the Robotics Field Engineer (Site IC) in improving quality of work and procedures
• Working closely with Robotics Field Engineer (Site IC) in meeting the team’s objective

SKILLS AND QUALIFICATIONS

• Minimum Local Nitec / Polytechnic Diploma in related fields.
• Fresh graduates are welcome to apply
• Relevant certificate or license will be an added advantage
• Knowledge and experience in Autonomous Mobile Robots (AMR) and Automated Guided Vehicles (AGV) will be an added advantage
• Hands on experience in mechanical/electrical hardware troubleshooting and repair
• Ability to read and interpret mechanical / electrical prints and other related technical documentation
• Strong working knowledge of equipment, tools and components used in the industry
• Comfortable travelling locally on a short notice and working in a shifting schedule
• Ability to work independently and remain professional under pressure
• Possessing a valid driving license will be an added advantage
• Physical fitness to lift heavy equipment and work in confined spaces

Skilled worker in charge of servicing and monitoring the operations of OTSAW Products including but not limited to Autonomous Mobile Robots (AMR) and Automated Guided Vehicles (AGV)

ROLES AND RESPONSIBILITIES

• Monitoring of OTSAW Products onsite to ensure smooth operations
• Conducting daily maintenance of OTSAW Products to ensure high performance
• Attending to Tier 1 technical issues including but not limited to the product operations issues via on-site support
• Servicing of OTSAW Products from basic assessment to maintenance and testing
• Executing other related tasks on behalf of Robotics Field Operations Team whenever necessary
• Providing useful feedback and idea to the Robotics Field Engineer (Site IC) in improving quality of work and procedures
• Working closely with Robotics Field Engineer (Site IC) in meeting the team’s objective

SKILLS AND QUALIFICATIONS

• Minimum Local Nitec / Polytechnic Diploma in related fields.
• Fresh graduates are welcome to apply
• Relevant certificate or license will be an added advantage
• Knowledge and experience in Autonomous Mobile Robots (AMR) and Automated Guided Vehicles (AGV) will be an added advantage
• Hands on experience in mechanical/electrical hardware troubleshooting and repair
• Ability to read and interpret mechanical / electrical prints and other related technical documentation
• Strong working knowledge of equipment, tools and components used in the industry
• Comfortable travelling locally on a short notice and working in a shifting schedule
• Ability to work independently and remain professional under pressure
• Possessing a valid driving license will be an added advantage
• Physical fitness to lift heavy equipment and work in confined spaces

Otsaw Swisslog Healthcare Robotics, a joint venture between OTSAW Technology Solutions and Swisslog Healthcare. A Singapore-based company specialising in autonomous mobile robot solutions will introduce the next generation of AGV solutions to the hospitals. Swisslog Healthcare will tap on its knowledge of worldwide healthcare facilities and an install base of >500 Transcar AGV robots. As a leader in hospital automation, Swisslog Healthcare is known for superior reliability and customer satisfaction and a strong partner for state-of-the-art hospital technology.

We are looking for experienced Service Engineer to join us in this exciting journey.

Roles & Responsibilities

• Ability to diagnose electrical/mechanical systems and perform testing on units both working and failed, providing failure analysis for failed units
• Ability to perform in-house, on-site, and/or remote troubleshooting, repairs and support of equipment on a when-required basis, including to work within a flexible work/travel schedule, such as to travel to customer sites on short notice and/or to work within the customer work environment and hours, together with night shifts whenever necessary
• Assist customers and/or internal personnel to troubleshoot and repair of electrical, mechanical and programming related problems and participates in implementation of robots at customer premise
• Makes a complete backup of all software, programming, or configuration changes that were made during the customer visit
• Prepare Field Service reports - prior to leaving the customer’s site - with an accurate description of the problem reported/identified, the solution/workaround, and/or a complete list of all parts/options that may have been installed, as well as resources/personnel used if applicable.

• Secondary support as presales, assisting sales and promotion of services to customer

Requirements

• Minimum local Diploma qualifications with 1-3 years of relevant working experience in either electrical, mechanical and/or IT-related industries. Fresh Graduates are welcome to apply
• Ability to read and interpret mechanical, electrical, and/or electronic prints and other related technical documentation
• Knowledge of the fundamentals of customer service for phone and face-to-face contact with customers
• Basic networking skills (LAN/WAN) and basic Shell Scripting knowledge in Linux/Unix
• Meticulous, organized and able to keep tight timelines with good communication and presentation skills
• Proficient in German and English is a must.

Job Description:

We are currently seeking a Field Technician responsible for the timely delivery and deployment of the robots. You will support the Project manager on project delivery, deployment and after sales support.

Roles and Responsibilities:

● Configure and prepare robots for deployment at customer sites

● Provide support for in-house, on-site, and/or remote troubleshooting, repairs and support of equipment with the ability to make quick and accurate decisions regarding service status of on-field robots and advise on next course of action, whenever necessary

● Exercise flexibility at work such as to travel to customer sites on short notice and/or to work within the customer work environment and hours, together with night shifts whenever necessary

● Getting hands and feet dirty: lying on ground to attend to mechanical faults and issues of robots, changing of spare parts, and general maintenance and overhaul of the robot

● Work with the Operations Team Lead and/or related supervisor(s) to identify individual training needs to maintain and continuously improve skills and knowledge

● Process: Follow the defined workflow and procedure

● Preventive Maintenance: Perform simple robot mechanical preventive maintenance

● Continual Improvement: provide useful feedback and idea to the engineering team to improve quality, reliability, and efficiency.

Requirements

● Minimum of a high school diploma with 3 years of experience as a field service technician. A polytechnic diploma with experience would be preferred.

● Ability to read and interpret mechanical, electrical, and/or electronic prints and other related technical documentation

● Knowledge of the fundamentals of customer service for phone and face-to-face contact with customers

● Computer literate and with basic networking skills (LAN/WAN)

● Meticulous, organized and able to keep tight timelines with good communication and presentation skills

● Professional communication, attitude, and image

● Must be able to work effectively with minimal supervision

● Strong work ethic and good problem-solving skills

● Ability to travel domestically and internationally with minimal notice

● Valid driver’s license required

● Ability to push, pull and lift 50 pounds. Ability to kneel, crouch and stoop. Ability to reach above and below the shoulders. Ability to use hands and fingers to grasp, twist and pull.

Ability to climb ladder and work above ground. Walking and stair climbing.

Overview:

OTSAW Digital Inc. is an autonomous robotic technology company focused on developing robotic solutions to disrupt multiple industries that are facing challenges due to labor shortages and/or high labor cost. OTSAW offers autonomous robots to do the low-skilled, labor-intensive jobs in the security,healthcare logistics, and cleaning/disinfection industry that organizations are having difficulties filling. If you have extensive experience in the security, healthcare, or cleaning/disinfection industry and are interested in being a disruptor in these industries, we want to hear from you.

Job Description

Otsaw Digital is seeking a seasoned, competitive, and trustworthy Senior Sales Executive with a proven,

successful sales track record in selling products in the security, healthcare logistics, or janitorialservice/disinfection space. An ideal candidate will be responsible for building and maintaining a strongsales pipeline. You will do so by identifying key business opportunities and segmented prospects. Yourgoal will be to meet or exceed our annual quota and increase our revenue.

Responsibilities

• Build pipeline and maintain long-term relationships with prospects
• Identify new business opportunities to generate opportunities
• Develop annual sales strategy and goals
• Leverage sales tools and resources to identify new sales leads and nurture prospect relationships
• Collaborate with sales leaders

Qualifications

• Experienced Hunter with successful sales experience selling in the security, healthcare logistics, or cleaning/disinfection space
• Minimum 2 years of sales experience
• Proven history meeting or exceeding quota and closing sales
• Deep understanding of the sales process with the ability to engage senior-level management of organizations in the security, healthcare logistics, or cleaning/disinfection industry
• Skilled at building and managing customer relationships
• Strong oral, written, and presentation skills
• Excellent analytical, communication and service management skills
• Excellent time management skills
• Self-motivated and responsible
• Computer literate with proficiency in MS Office, internet, and email
• Bachelor degree or equivalent experience
• Able to travel up to 50%

JOB DESCRIPTION

Professional in charge of commissioning the OTSAW Products including but not limited to Autonomous Mobile Robots (AMR) and Automated Guided Vehicles (AGV)

ROLES AND RESPONSIBILITIES

• Commissioning of OTSAW Products from system setup to route mapping and product operations testing
• Attending to Tier 3 technical issues including but not limited to the major hardware or software issues via remote or on-site support
• Training of the Product Operators and Robotics Field Team in operating a newly setup system
• Executing other related tasks on behalf of Robotics Operations Team whenever necessary
• Assisting other technical team in conducting test and validation of product improvements based on operations criteria
• Preparing and overseeing of all project operations-related documentations for submission to the relevant parties
• Providing useful feedback and idea to the Project Manager in improving quality of work and procedures
• Working closely with Project Manager in meeting the team’s objective

SKILLS AND QUALIFICATIONS

• Bachelor’s or Associate’s degree in Mechanical/Electrical/Computer Engineering or other related fields
• Relevant certificate or license will be an added advantage
• Proven work experience as Project Engineer or similar role
• Strong background in engineering or technology industry
• Knowledge and experience in Autonomous Mobile Robots (AMR) and Automated Guided Vehicles (AGV) will be an added advantage
• Strong background in AutoCAD, ElcoCAD and any other design and planning software.
• Basic understanding of LINUX (Ubuntu) System and software troubleshooting will be an added advantage
• Ability to read and interpret mechanical / electrical prints and other related technical documentation
• Strong working knowledge of equipment, tools and components used in the industry
• Meticulous, organized and able to keep tight timelines with good communication and customer service skills
• Comfortable travelling locally and overseas on a short notice
• Ability to work independently and remain professional under pressure
• Possessing a valid driving license will be an added advantage

JOB DESCRIPTION

Professional in charge of managing the regional team responsible in executing field operations tasks for OTSAW Products including but not limited to Autonomous Mobile Robots (AMR) and Automated Guided Vehicles (AGV)

ROLES AND RESPONSIBILITIES

• Driving team members and leading performance reviews to ensure an engaged and skilled workforce
• Planning and monitoring of the field operations activities to ensure smooth progress and completion
• Ensuring all field operations related tasks are carried out in an appropriate, cost-effective way
• Monitor the status and progress of all technical issues from Tier 1 to 3 to ensure compliance with the Service Level Agreement
• Training and guiding of team members to execute field operations tasks according to the official workflow and procedure
• Overseeing of day-to-day field operations and delegating of tasks to the team members
• Monitoring of field operations tickets and ensuring timely resolution or completion of the issues / requests
• Communicating with end users and internal teams to ensure quality of works and services
• Preparing and overseeing of all field operations-related documentations for submission to the relevant parties
• Working closely with Department Head to ensure all operations related matters will be attended accordingly
• Performing of team roles and responsibilities whenever necessary to meet the team’s KPI

SKILLS AND QUALIFICATIONS

• Bachelor’s or Associate’s degree in Mechanical/Electrical/Computer Engineering or other related fields
• Relevant certificate or license will be an added advantage
• Proven work experience as Robotics Field Manager or similar role
• Strong background in robotics/mechanical/electrical/computer engineering
• Knowledge and experience in Autonomous Mobile Robots (AMR) and Automated Guided Vehicles (AGV) will be an added advantage
• Basic understanding of LINUX (Ubuntu) System and software troubleshooting
• Strong working knowledge of equipment, tools and components used in the industry
• Meticulous, organized and able to keep tight timelines with good communication and technical support skills
• Excellent critical thinking, problem-solving skills, decision-making, organizational and leadership skills
• Ability to lead a group of engineers and technicians and delegates tasks accordingly
• Comfortable travelling locally and overseas on a short notice
• Possessing a valid driving license will be an added advantage
• Good computer skills and familiarity with MS Office and various business software (e.g., ERP, Jira, Confluence)

JOB DESCRIPTION

Professional in charge of servicing and repairing the OTSAW Products including but not limited to Autonomous Mobile Robots (AMR) and Automated Guided Vehicles (AGV)

ROLES AND RESPONSIBILITIES

• Servicing of OTSAW Products from assessment to maintenance and testing
• Attending to Tier 2 technical issues including but not limited to the minor hardware and software issues via remote or on-site support
• Attending to Tier 1 technical issues including but not limited to the product functionality issues via remote or on-site support
• Taking charge of the designated site in terms of understanding the Field Operations activities and requirements
• Coordinating with the Site Personnel in addressing the escalated issues
• Executing other related tasks on behalf of Robotics Field Operations Team whenever necessary
• Exercising flexibility at work such as to travel locally and overseas on short notice
• Performing designated field operations tasks according to the official workflow and procedure
• Providing useful feedback and idea to the Robotics Field Manager in improving quality of work and procedures
• Working closely with Robotics Field Manager in meeting the team’s KPI

SKILLS AND QUALIFICATIONS

• Bachelor’s or Associate’s degree in Mechanical/Electrical/Computer Engineering or other related fields
• Relevant certificate or license will be an added advantage
• Proven work experience as Robotics Field Engineer or similar role
• Knowledge and experience in Autonomous Mobile Robots (AMR) and Automated Guided Vehicles (AGV) will be an added advantage
• Hands on experience in mechanical/electrical hardware troubleshooting and repair
• Ability to read and interpret mechanical / electrical prints and other related technical documentation
• Strong working knowledge of equipment, tools and components used in the industry
• Meticulous, organized and able to keep tight timelines with good communication and customer service skills
• Comfortable travelling locally and overseas on a short notice
• Ability to work independently and remain professional under pressure
• Possessing a valid driving license will be an added advantage
• Physical fitness to lift heavy equipment and work in confined spaces

JOB DESCRIPTION

A skilled worker in charge of servicing and monitoring the operations of OTSAW Products including but not limited to Autonomous Mobile Robots (AMR) and Automated Guided Vehicles (AGV)

ROLES AND RESPONSIBILITIES

• Monitoring of OTSAW Products onsite to ensure smooth operations
• Servicing of OTSAW Products from basic assessment to maintenance and testing
• Attending to Tier 1 technical issues including but not limited to the product functionality issues via on-site support
• Executing other related tasks on behalf of Robotics Operations Team whenever necessary
• Exercising flexibility at work such as traveling locally on a short notice
• Performing designated field operations tasks according to the official workflow and procedure
• Providing useful feedback and idea to the Robotics Field Manager in improving the quality of work and procedures
• Working closely with Robotics Field Manager in meeting the team’s KPI

SKILLS AND QUALIFICATIONS

• Min. Tertiary Education in Mechanical/Electrical/Computer Engineering or other related fields
• Passionate about Robotics/AGVs is a must.
• Knowledge and experience in Autonomous Mobile Robots (AMR) and Automated Guided Vehicles (AGV) will be an added advantage
• Hands-on experience in mechanical/electrical hardware troubleshooting and repair
• Ability to read and interpret mechanical/electrical prints and other related technical documentation
• Strong working knowledge of equipment, tools and components used in the industry
• Comfortable travelling locally on a short notice
• Ability to work independently and remain professional under pressure
• Physical fitness to lift heavy equipment and work in confined spaces
• Comfortable to work in shift hours

Responsibilities:

• Design and develop software solution for Robot Fleet Management & Robotics Applications
• Develop software system to improve internal team productivity, streamline software development & testing process
• Bugfix and stability improvement for Fullstack system
• Work closely with UI/UX designer, Frontend Engineer, Backend Engineer to integrate API, improve user journey, improve User interface and User Experience
• Involve in project planning, code review, Testing, QA/QC

Requirements:

• Min. education qualification in Bachelor Degree in Computer Engineer / Computer Science or relevant field.
• Interest in one or more of the following fields IOT, data analytic, building management, security management.
• Experience in designing and building front end application 
• Familiar with Django, NodeJS, C++, Javascript, Typescript, SQL, Linux, Git, Kotlin, Swift.
• Experience in business analytic, data analytic is a plus
• Experience in IOT system is a plus
• Experience in video analytic is a plus
• Experience in video streaming is a plus

OTSAW Digital Inc. is an autonomous robotic technology company focused on developing robotic
solutions to disrupt multiple industries that are facing challenges due to labor shortages and/or high
labor cost. OTSAW offers autonomous robots to do the low-skilled, labor-intensive jobs in the security,
healthcare logistics, and cleaning/disinfection industry that organizations are having difficulties filling.

Job Description
Otsaw Digital is seeking a talented lead generator with previous experience in inside sales and excellent
communication skills. The Lead Generator is responsible for assisting the sales team in seeking out leads
for the sale of OTSAW’s products.

Responsibilities
 Generate new leads by searching online databases, LinkedIn, and other social media
 Making outbound phone calls to prospective customers and marketing leads
 Create interests in our products
 Qualify prospects
 Identify potential distributors in North America and schedule follow-up meeting
 Updating and maintaining contact database records with precise accuracy
 Schedule follow-up activities and meeting for outside sales representatives
 Work with marketing team in the implementation of new sales strategies
 Generate calling and email campaigns
 Maintain a clean and presentable showroom
 Other duties assigned as needed

Qualifications
 2+ years of professional sales related experience
 A self-starter who is able to multi-task and work in a fast-paced environment without much
supervision
 Must possess excellent phone skills
 Experience with CRM software (HubSpot) and Microsoft Suite
 Excellent teamwork, interpersonal skills, and verbal and written communication skills
 Organized and keen attention to detail
 Enthusiasm for robotic technology